Swordfish feet section
- In which scenarios would I purchase an extra (or a replacement) feet section for my Swordfish?
- Let’s begin with the most likely one: You have already ordered a Swordfish, but you have a friend or family member with different sized feet with whom you wouldn’t be using Swordfish at the same time. This means, you would each have your own feet section, but would be swapping blades whenever one of you goes swimming. What would be the point of this?
- The only reason you’d do this would be to save on expenses.
- But Ananda, doesn’t this mean you’d be making less money if we go down this route?
- Yes, yes indeed it does. It might come as a surprise in this age of planned obsolescence where companies do everything in their power to squeeze a few cents more out of their customers, but we believe innovation is what should keep businesses afloat. If we fail to excite our customers with innovative solutions to their problems and have to rely on silly tactics to earn their money, we’re already losing. To gain the trust of our customers & to establish brand loyalty, we’re opting out of the whole “planned obsolescence” and “product incompatibility” game from the get go. We carefully chose materials for Swordfish so that every single fin has the potential to be serving you well for the next 40-50 years. This sense of creating lasting value feels a lot better than a few extra bucks.
- Makes sense. Thank you for being honest about your motivations! Now that I know where you guys are coming from, what other reasons could there be for me buying an extra feet section?
We thought of one more probable, and one unlikely scenario when you would need one of these. The first one is if you outgrow your fin. Your feet get bigger, the fin doesn’t - simple enough. The other, much more unlikely is if the urethane part brakes. If this happens, please let us know before purchasing a replacement feet section, because we would need to evaluate your eligibility to a free replacement under our warranty. Why is this unlikely to happen? Us, humans try to predict the future based on past experiences, and since not one Swordfish has broke under normal use, we would need to re-visit our design parameters.
- Got it, thanks!